Student article

Student Cancellation Policy

This article is only about lessons paid through the platform.

If you have scheduled a lesson with your teacher, you can cancel it via the 'My Messsages' tab.

  • If you cancel the lesson more than 24 hours before it starts, you will be fully refunded. The tutor will be notified and the amount of the lesson will be visible in your bank account within 3 to 5 working days.

  • If the lesson takes place in less than 24 hours: a cancellation policy may apply. The tutor can choose to be paid in full, 50% or to reimburse you in full.

You also have the possibility to modify the date of the lesson.