1st lesson free
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Raymond
- Rate $60
- Response 1h
$60/hr
Contact
1st lesson free
- Computer Skills
- Computer networks
- Software
- Computer Repair
Master computer repair and advanced troubleshooting, plus network and cybersecurity fundamentals, with an experienced IT professional.
- Computer Skills
- Computer networks
- Software
- Computer Repair
Lesson location
About Raymond
Hi, I'm Raymond! I am a seasoned IT professional with over a decade of hands-on experience managing and troubleshooting technology, network infrastructure, and enterprise security in demanding, high-stakes environments. Throughout my career, I have maintained critical infrastructure for a major international airport and provided comprehensive IT support across 60 large retail locations serving thousands of users.
Beyond enterprise IT, I have independently resolved over 11,000 real-world technical support tickets, maintaining a Top 1% specialist ranking in major technical environments. My expertise spans deep-level hardware diagnostics, structured cabling, deploying advanced endpoint security, and resolving complex VLAN/DHCP network issues. My true passion lies in taking the high-level troubleshooting strategies used in fast-paced corporate environments and breaking them down so they are easy for anyone to understand. Whether you are an absolute beginner looking to confidently fix your own PC and home network, or an aspiring professional aiming for a career in IT, I am here to help you build practical, real-world tech skills!
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About the lesson
- Primary
- High School
- NCEA Level 1
- +10
levels :
Primary
High School
NCEA Level 1
NCEA Level 2
NCEA Level 3
Adult education
Masters
Doctorate
Beginner
Intermediate
Advanced
Professional
Kids
- English
All languages in which the lesson is available :
English
Master Computer Repair, Networking & Cybersecurity
Who these lessons are for:
These sessions are tailored for everyone from absolute beginners wanting to confidently manage their own devices, to aspiring IT professionals looking to build practical, job-ready helpdesk, networking, and security skills.
What a typical lesson looks like:
We focus heavily on hands-on application rather than just reading manuals. A typical session might include:
The Fundamentals: Identifying key hardware and software components, and understanding how different operating systems function under the hood.
Networking & Security: Diving into network infrastructure (routers, switches, VLANs, DHCP) and exploring how to implement and troubleshoot endpoint security tools, firewalls, and VPNs.
Diagnostic Mastery: Learning the correct, logical order of troubleshooting, how to wield professional diagnostic tools, and how to effectively translate cryptic system event logs.
Interactive Simulations: We will run through hands-on scenarios where you encounter actual, real-world tech problems—from system crashes to network connectivity issues—and actively work through the steps to fix them.
What sets me apart:
You are learning from an IT professional with over a decade of hands-on, enterprise-level experience. I have managed mission-critical systems in high-stakes environments—from maintaining critical flight displays and infrastructure at a major international airport to providing comprehensive technical support across 60 large retail locations supporting thousands of users. I don't just teach textbook theory; I share the exact real-world troubleshooting, networking, and security strategies used in fast-paced corporate environments, translating complex concepts into clear, accessible steps that anyone can master.
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Rates
Rate
- $60
Pack prices
- 5h: $298
- 10h: $596
free lessons
The first lesson with Raymond will allow you to get to know each other and discuss your needs for future lessons.
- 30mins
online
- $60/h
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