1^st lesson free

Daniel

Rate $51
Response 1h

$51/hr

1^st lesson free

IT Manager with 30 years of experience teaches problem solving skills and customer service skills.

Lesson location

- online

About Daniel

I have worked in IT for 30 years. Technology has changed a great deal, but the role of a topic expert in IT remains the same. There will be people who are unfamiliar with a tool they need to use and will need some help to understand how to get best use from it.

About the lesson

The hardest part of problem solving is figuring out what problem needs solving. I will help you refine your approach to IT support.

Level 1 support simply follows a script to process tickets. Many of these jobs are/will be replaced by AI. Having the ability to understand the problem is a different skill set.

Rates

Rate

Pack prices

5h: $255
10h: $510

online

$51/h

free lessons

The first lesson with Daniel will allow you to get to know each other and discuss your needs for future lessons.

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See ICT tutors

IT Manager with 30 years of experience teaches problem solving skills and customer service skills.

Lesson location

About Daniel

About the lesson

Rates

Rate

Pack prices

online

free lessons

Similar ICT tutors in San Francisco

Olivia

Andy

Joel

Shehara

Kevin

Nimesha

Devindi

Mithun

Jim

Valentina

Vanessa

Miguel

Muhammad Ali

Sarah

Kim

Anu velavan

Mohammad Shariful

Gagan

Malar

Vaishali

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