1st lesson free
Edward E
- Rate $38
- Response 1h
$38/hr
Contact
1st lesson free
- Computer Skills
- Software
- Windows
- Linux
Intro training to ServiceNow for End Users (Helpdesk or Incident, Problem & Change) or New Users needing "ITIL" roles for CMDB or SAM/HAM admins. I am a 12 year veteran with ServiceNow and ITAM/CMDB
- Computer Skills
- Software
- Windows
- Linux
Lesson location
About Edward E
30-year IT Manager. Former ServiceNow VP at Citi Bank. The largest self-hosted ServiceNow system worldwide with 40,000 users.
The last 8 years I was working on ServiceNow ITIL and ITAM modules. I have experience with both legacy instances as well as new ServiceNow features.
I am located in Central US timezone and I speak fluent English as a native US-born speaker.
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About the lesson
- Primary
- High School
- NCEA Level 1
- +10
levels :
Primary
High School
NCEA Level 1
NCEA Level 2
NCEA Level 3
Adult education
Masters
Doctorate
Beginner
Intermediate
Advanced
Professional
Kids
- English
All languages in which the lesson is available :
English
Show you all the tips, tricks and features of ServiceNow using live hands on sessions in an actual ServiceNow Instance online with data. Great for new or Experienced users who need exposure to new SNOW modules or who are looking for new roles & experience/training for that next job!
US based and Native English speaker.
I customize a lesson for drole and needs. We will review modules in SNOW and how to access.
We will cover menus, steps and how to access screens and data.
I will lead you thru the several ways to view data, import or export results.
We will cover table layouts and organization of files.
My approach is unique as it is all "hands on" and not slides, or screenshots! Are you a visual learner? Great you can watch and take notes! Are you more tactile? Ok, you can also do as I do and follow along with your own sessions for use 'offline' outside of our sessions.
We will only do as many sessions as you like, no fixed lesson plans nor extra work, just a custom learning session(s) for you!
These are great for new hires learning a ServiceNow job or for professionals working on new roles or skills. Even those already working but need assistance.
As an experienced admin I can show many ways to accomplish tasks in your work.
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Rates
Rate
- $38
Pack prices
- 5h: $190
- 10h: $380
online
- $38/h
free lessons
The first lesson with Edward E will allow you to get to know each other and discuss your needs for future lessons.
- 1hr
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