

Alessandra's profile and their contact details have been verified by our experts.
Alessandra
- Rate $167
- Response 1h
-
Students4
Number of students Alessandra has accompanied since arriving at Superprof
Number of students Alessandra has accompanied since arriving at Superprof

$167/hr
1st lesson free
- Management and Organization
Elite Customer Service Masterclass Serve with Confidence. Stand Out with Excellence. Exceptional customer service is what sets great businesses – and great people – apart.
- Management and Organization
Lesson location
Recommended
Alessandra is a respected tutor in our community. She is highly recommended for her commitment and the quality of her lessons. An excellent choice to progress with confidence.
About Alessandra
With years of experience in hospitality training, I specialize in transforming service skills into an art form. My approach blends technical expertise with a focus on empathy, professionalism, and cultural awareness — ensuring participants leave not only with knowledge, but with confidence to excel in any service environment. I create immersive, practical training experiences that prepare individuals and teams to deliver exceptional guest experiences.
About the lesson
- Primary
- High School
- NCEA Level 1
- +7
levels :
Primary
High School
NCEA Level 1
NCEA Level 2
NCEA Level 3
Adult education
Undergraduate
Masters
Diploma
Doctorate
- English
All languages in which the lesson is available :
English
Whether you're new to hospitality or want to refresh and refine your approach, this training is designed to elevate your communication, professionalism, and confidence. Who This Is For: Hospitality staff (café, bar, restaurant, retail) Front-of-house teams & supervisors Anyone starting a customer-facing role Individuals wanting to improve their soft skills and employability What You’ll Learn: Professional, confident customer interaction Handling complaints & difficult situations with calm and clarity Reading customer needs and creating memorable experiences Upselling techniques that feel natural and genuine Body language, tone, and hospitality etiquette Time management & teamwork in fast-paced environments What’s Included: Certificate of Completion – ideal for resumes and job applications Real-world techniques taught in a practical, relatable way Role-playing exercises and scenarios Confidence-building communication tools Feedback and coaching in a supportive environment Perfect for cafés, restaurants, retail teams, or group bookings Enhance team performance Reduce service errors & staff stress Improve customer retention and reviews Tax-deductible for businesses under training & development Tailored coaching for individuals looking to step into leadership, improve confidence, or prepare for a new role Personalized attention Flexible focus areas Certificate included Location Options: At your Restaurant, café, shop, office, or home Venue arranged by me on request (additional fee may apply) ️ Great customer service isn’t just a skill – it’s a career advantage. This training gives you or your team the tools to handle any situation with confidence, professionalism, and empathy. (concealed information) Message now to book or get more info! Let’s create customer experiences people remember – for all the right reasons.
Recommendations
Recommendations come from relatives, friends and acquaintances of the teacher
Ale is a great teacher that breaks the instructions into small steps and easily to understand and follow. She has taught me many different cuisines and by observing what she did, you can tell she is very well-experienced and enjoy teaching what she doing. Highly recommend!
She is a great teacher who is patient and generous to make sure you understand each step of cooking!
She taught me how to make
" Pancakes , Pizza ( authentic Italty) and please do not put pineapples on the top lol, Pavlova "
I love them all ( cause I am a foodie )
Highly recommend for who wants learn cooking and share delicious meals with friends or family
Alessandra was my teacher for a cooking course I enrolled in to improve my culinary skills.
I really enjoyed my cooking classes with Alessandra, as she created a relaxed and enjoyable learning environment, where I feel empowered to try new techniques without the pressure of a traditional classroom. Her patience, clear instructions, and hands-on guidance ensured that I not only understood the recipes but also gained confidence in the kitchen.
Alessandra is attentive to detail, offering personalised tips and suggestions that have truly elevated my cooking skills.
If you're looking for a knowledgeable, warm, and personable cooking teacher, I cannot recommend Alessandra highly enough. Her passion for cooking and dedication to her students make her a truly exceptional instructor.Alessandra's Italian cooking class was absolutely incredible! Being from Napoli, her passion for and knowledge on authentic Italian cuisine truly shines through in everything she does. My friends and I had such a fun time learning traditional recipes and
techniques, all while enjoying her warm and vibrant personality.
She made everything so easy to follow, even for those of us who aren't natural cooks! We left with full bellies and so many new skills. Highly recommend her classes for anyone wanting a unique and memorable experience. Thank you, Alessandra!We hired Alessandra for my friend’s birthday party at home, and she was absolutely fantastic! She taught us how to make fresh pasta from scratch, and her teaching style was both engaging and easy to follow. Alessandra is incredibly trustworthy, attentive, patient, and fun. She made the entire experience enjoyable and memorable for everyone. I would totally recommend her for any event or cooking class!
I had a fantastic cooking lesson with Alessandra. It was my boyfriend’s birthday and I wanted to make something special for a picnic on a boat down the river. Alessandra came to my home, which I loved. She helped me come up with a menu that was food safe and delicous! We made focaccia and vegan eggplant parmigiana. It was a success! So good!! This was my first time making this. She is patient, trustworthy, supportive, creative and clear with her instructions. We had a lot of fun together and I highly recommend her to anyone who wants to learn cooking or improve their hospitality skills.
- ChelseaAlessandra was born for hospitality. Few people possess her depth of knowledge and expertise in the field. Her professionalism and exceptional teaching skills set her apart. If you're looking to excel in the world of hospitality, Alessandra is undoubtedly the person to guide you!
View more recommendations
Rates
Rate
- $167
Pack prices
- 5h: $833
- 10h: $1666
online
- $167/h
free lessons
The first lesson with Alessandra will allow you to get to know each other and discuss your needs for future lessons.
- 1hr
Details
Pricing varies, depending on the number of people and location. Please reach out to receive a quote
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