Alessandra - Management and organization tutor - Melbourne
1st lesson free
Alessandra - Management and organization tutor - Melbourne

Alessandra's profile and their contact details have been verified by our experts.

Alessandra

  • Rate $167
  • Response 1h
  • Students

    Number of students Alessandra has accompanied since arriving at Superprof

    4

    Number of students Alessandra has accompanied since arriving at Superprof

Alessandra - Management and organization tutor - Melbourne
  • 5 (7 reviews)

$167/hr

1st lesson free

Contact

1st lesson free

1st lesson free

  • Management and Organization

Elite Customer Service Masterclass Serve with Confidence. Stand Out with Excellence. Exceptional customer service is what sets great businesses – and great people – apart.

  • Management and Organization

Lesson location

Recommended

Alessandra is a respected tutor in our community. She is highly recommended for her commitment and the quality of her lessons. An excellent choice to progress with confidence.

About Alessandra

With years of experience in hospitality training, I specialize in transforming service skills into an art form. My approach blends technical expertise with a focus on empathy, professionalism, and cultural awareness — ensuring participants leave not only with knowledge, but with confidence to excel in any service environment. I create immersive, practical training experiences that prepare individuals and teams to deliver exceptional guest experiences.

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About the lesson

  • Primary
  • High School
  • NCEA Level 1
  • +7
  • levels :

    Primary

    High School

    NCEA Level 1

    NCEA Level 2

    NCEA Level 3

    Adult education

    Undergraduate

    Masters

    Diploma

    Doctorate

  • English

All languages in which the lesson is available :

English

Whether you're new to hospitality or want to refresh and refine your approach, this training is designed to elevate your communication, professionalism, and confidence. Who This Is For: Hospitality staff (café, bar, restaurant, retail) Front-of-house teams & supervisors Anyone starting a customer-facing role Individuals wanting to improve their soft skills and employability What You’ll Learn: Professional, confident customer interaction Handling complaints & difficult situations with calm and clarity Reading customer needs and creating memorable experiences Upselling techniques that feel natural and genuine Body language, tone, and hospitality etiquette Time management & teamwork in fast-paced environments What’s Included: Certificate of Completion – ideal for resumes and job applications Real-world techniques taught in a practical, relatable way Role-playing exercises and scenarios Confidence-building communication tools Feedback and coaching in a supportive environment Perfect for cafés, restaurants, retail teams, or group bookings Enhance team performance Reduce service errors & staff stress Improve customer retention and reviews Tax-deductible for businesses under training & development Tailored coaching for individuals looking to step into leadership, improve confidence, or prepare for a new role Personalized attention Flexible focus areas Certificate included Location Options: At your Restaurant, café, shop, office, or home Venue arranged by me on request (additional fee may apply) ️ Great customer service isn’t just a skill – it’s a career advantage. This training gives you or your team the tools to handle any situation with confidence, professionalism, and empathy. (concealed information) Message now to book or get more info! Let’s create customer experiences people remember – for all the right reasons.

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Rates

Rate

  • $167

Pack prices

  • 5h: $833
  • 10h: $1666

online

  • $167/h

free lessons

The first lesson with Alessandra will allow you to get to know each other and discuss your needs for future lessons.

  • 1hr

Details

Pricing varies, depending on the number of people and location. Please reach out to receive a quote

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